Refund policy

Lost Angels Return Policy

We understand that sometimes the perfect fit isn't always guaranteed. That's why we've crafted our return policy to ensure your satisfaction with every purchase. Here's how it works:

30-Day Satisfaction Guarantee: We offer a hassle-free 30-day return window from the date of delivery. If for any reason you're not completely satisfied with your purchase, simply return the item(s) in their original condition, unworn, unwashed, and with all tags attached for a full refund or exchange.

Easy Returns Process: Returning items is easy. Just follow these simple steps:

  1. Contact our customer service team to initiate the return process. You can reach us via lostangels.management@gmail.com.
  2. Pack the item(s) securely in the original packaging, if possible, and include the packing slip or order confirmation email.
  3. Ship the package back to us using a trackable shipping method of your choice.

Refund or Exchange: Once we receive your return, we'll promptly process your refund or exchange. Refunds will be issued to the original form of payment within [number of days] business days. Exchanges are subject to availability, and if the desired item is out of stock, we'll issue a refund instead.

Exceptions: While we strive to accommodate all returns, there are a few exceptions:

  • Final sale items are not eligible for return or exchange.
  • Returns received after the 30-day window may be subject to a restocking fee.
  • Items that show signs of wear, damage, or alteration may not be accepted for return.

Quality Guarantee: We stand behind the quality of our products. If you receive a defective or damaged item, please contact us immediately for assistance. We'll work with you to resolve the issue and ensure your satisfaction.

Need Help? If you have any questions or need assistance with your return, our dedicated customer service team is here to help. Don't hesitate to reach out—we're committed to making your shopping experience enjoyable and worry-free.

At Lost Angels, your satisfaction is our top priority. Shop with confidence knowing that we've got you covered every step of the way.

Lost Angels Team